What ANA offers Muslim passengers
ANA lists a Muslim meal, coded MOML, among the religious and dietary meals it offers on international flights. The airline describes it as prepared under Islamic regulations and customs. Its special-meal page names the exclusions: pork products, gelatin, alcohol, flavouring extracts made from alcohol, and seafood from species without scales or fins.
This is a defined category, so request it by name rather than choosing an ordinary Japanese dish and assuming the ingredients are equivalent. The airline does not describe the meal as halal-certified on the pages reviewed for this guide, so a traveller who needs a named certifier should ask ANA directly before the flight.
The rest of this page explains where the meal is offered, how and when to ask for it, and what to do if the booking does not show it.
Where the MOML request is made
ANA gives passengers several routes, and the right one depends on how the ticket was bought.
On the ANA website
The website path is to find your reservation, open the Service tab, select Apply for the in-flight meal, choose the meal and confirm. This works for ANA-operated flights.
By message service
ANA also accepts special-meal requests through its LINE message service. That channel needs more notice, as explained in the next section.
By phone
Allergen-free meals must be requested by phone, but other special meals, including religious ones, can be requested on the website or by phone according to ANA's meals page. If your booking does not show the meal option online, phone ANA's reservation centre.
Deadlines: 24 hours online, 5 days by message
ANA's special-meal page sets two different limits for special meals other than allergen-free meals:
- ANA website: up to 24 hours before scheduled departure.
- ANA message service (LINE): up to 5 days before departure.
The shorter website deadline does not make a late message request valid. Choose a channel at the start and then count backwards from the scheduled departure time in the departure city's time zone.
ANA also states that a requested special meal cannot be changed or cancelled less than 24 hours before departure. That works both ways: once you are inside the window, a mistake in the meal code cannot be corrected online.
In practice, requesting the meal when you book, or at the latest a week ahead, leaves time to fix problems. Last-day requests leave no margin if the status does not update.
Why the Applied status matters
After you submit the request, look at your reservation again. ANA warns that a status reading Application being made means the request is not complete. It should change to Applied. ANA adds that the status may take some time to update.
How to check properly
- Return to the booking after a few hours, not just after a few minutes.
- Screenshot the final screen showing Applied and the meal name.
- If the status has not changed well before the deadline, contact ANA instead of resubmitting repeatedly.
Treat the first selection screen as a draft. Only the final status tells you the request was recorded.
Codeshare flights, travel agents and itinerary changes
Three booking situations change what you must do.
Codeshare flights
Requests made on the ANA website cover ANA-operated flights only. For a codeshare flight operated by another airline, ANA says to contact it to make the request, and ANA's meals page says such requests are made by phone.
Tickets bought through an agent
If you bought through a travel agency, ANA directs you to make the request through that agency. Ask the agent for written confirmation of the meal code.
After a change
ANA states that requested special meals may be cancelled when a flight reservation is changed. After any change, even a small one, reopen the booking and check that MOML is still registered. Do not assume it carried over.
Menu examples and departure airport differences
ANA's religious meals page, on its India site, lists Muslim meal examples for flights departing from Haneda or Narita and notes that meals served on flights to Haneda or Narita will differ. The examples shown for September to November 2026 included butter chicken with a spinach and cottage cheese curry and a salmon masala for a main meal, and a plain omelette with grilled chicken sausage for a breakfast set.
Treat these as illustrations from that period, not as a promise of the dish you will receive. Menus rotate, and the meal on your return leg from another airport may be different. If ingredient details or certification matter to you, ask ANA about your actual flight.
The page lists five religious meal types in total, and MOML is the only one intended for Muslim diets. Hindu, Jain and kosher meals follow different rules and are not interchangeable.
On board: being in your seat and speaking to the crew
ANA's special-meal page says cabin crew confirm special meal requests on board, so you need to be in your assigned seat when they do. If you move seats, tell the crew.
Special meals are usually served before or alongside regular service, but the order depends on the cabin and the aircraft. If the crew do not come to you, press the call button politely and mention that you ordered a Muslim meal. Have the booking screenshot ready so the crew can check it against their list.
If the meal is a different one from what you requested, ask what it contains before eating. Crew can read the ingredients from the catering label. Remember that ANA's listed exclusions are the benchmark you can point to when you ask.
Checklist and what to do if the meal is missing
Work through this before every ANA flight.
- Decide your channel: website (24 hours), message service (5 days), phone or agent.
- Request MOML as soon as the booking opens, not at the deadline.
- Confirm the status reads Applied and take a screenshot.
- For a codeshare flight, phone ANA and ask for the meal to be added.
- After any rebooking, check the meal again.
- Pack a small backup snack in case catering is short.
If it is missing on board
Show the crew your confirmation and ask for the closest alternative. Ask them to read the ingredients before you accept it. Make a note of the flight number and report the problem to ANA after the trip so the record can be corrected.
Frequently asked questions
What does ANA's Muslim meal exclude?
ANA's special-meal page says the Muslim meal is prepared under Islamic regulations and customs and excludes pork products, gelatin, alcohol, flavouring extracts made from alcohol, and seafood from species without scales or fins. It does not describe the meal as halal-certified, so ask ANA if you need a named certifier.
How late can I request an ANA Muslim meal?
On the ANA website, special meals other than allergen-free meals can be requested up to 24 hours before departure. Through the ANA message service the limit is 5 days. A request cannot be changed or cancelled less than 24 hours before departure, so ask early.
What does Application being made mean on my ANA booking?
It means the request is not complete. ANA says the status should read Applied, and that it may take some time to update. Check the booking again later, keep a screenshot of the final status and contact ANA if it has not changed before the deadline.
Can I order a Muslim meal on an ANA codeshare flight?
The ANA website request covers ANA-operated flights only. For a codeshare flight operated by another airline, ANA says you must contact it to make the request, and its meals page says codeshare requests are made by phone. Ask for the confirmation to be recorded in your booking.
Is my ANA special meal kept if I change my flight?
Not necessarily. ANA says requested special meals may be cancelled when you change your flight reservation. After any change, open the booking and check that your Muslim meal is still registered. If it is gone, request it again before the deadline.
